Determine your Social Media Strategy

The appeal of social media is strong. According to Econsultancy, social media and blogs are the 4th most popular online activities, even beating out email. The mystery of social media is almost as great as it’s appeal, however.

There are a lot of social media terms thrown around these days, and sorting through all of the jargon can be tough. First, let’s differentiate between the “big three” social networks.

Facebook is a social network site that connects friends, family, and businesses. People can share updated statuses, pictures, personal information, links, and more. With more than 250 million users in the world, 120 million of which log on daily, there is a large market to reach here.

Twitter is another social network/micro-blog that allows users to to send and read messages (or “tweets”). Tweets can be up to 140 characters, and they are shared on your personal page and distributed to people who choose to “follow” you. In the last year, Twitter’s growth rate surpassed 1,000%. The potential here to reach customers is huge.

Wordpress is a personal publishing platform that works as a blogging service and as a web hosting service that is run on PHP code and a SQL data backend. Confused? Wordpress.com offers a free blog hosting service that requires no PHP code knowledge and a user friendly interface that allows easy updating, customization, and built in widgets to add to your blog. 77% of internet users actively follow and read blogs, so this platform also provides great opportunity to reach and engage potential customers. Wordpress isn’t the only blog hosting application out there; there is also Blogger, Vox, and more.

Now that we’ve covered some basics, let’s go into more depth…

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Blogging Businesses Experience 126% Higher Lead Growth

Lately our blog has been focusing on the benefits of business Facebook pages; but what about business blogs? According to a recent study of 2,300 HubSpot customers, the ones who had blogs witnessed an average 126% higher lead growth than those who didn’t blog.

Blogging can lead to other benefits for your business as well…

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Facebook vs Blog: Where Should You Post Your Content?

This is the third installment of the Facebook for Business series.

As the number of businesses using multiple social media platforms continues to grow, the question frequently comes up:  Which content should go where?

The two platforms that provide the biggest source of confusion are blogs and Facebook. There is a purpose for both, and each is ideal for particular types of content. It is important to understand the intention of each of these channels.

So, should you put your next update in your blog or on your Facebook page?

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Real Estate Blogging Objectives

Tired of blogging? No Time?

Recently I came across this forum post by a beleaguered, blogging Realtor.

“when i first began blogging i was very excited i found out a way to reach the world and express my thoughts.My Real Estate blog began to be filled with content and awesome articles. As i continue to blog and expand my audience and continue to grow my business i have found myself exhausted and overwhelmed. I am exhausted every article requires time and thought something that i really dont have. i recently began looking for a ghost blogger but guess what i haven’t found one yet. Does any one have any suggestions?”

As the season gets busier for Realtors, a common issue is finding time to sit down and write a well written blog post with good content. It is wiser to keep a consistent output rather than flurries of activity, so if you only blog once a month that is preferable to a high frequency of blogs and then nothing at all for long periods. Readers will check in at regular intervals but if there is nothing there for ages you run the risk of losing them completely as they think the blog is dormant. Rather than leave your blog dormant until you find the time and energy to jump back in, consider this:

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Negative Real Estate Consumer Report

I receive daily emails from ActiveRain, these cover all kinds of topics. Usually I don’t have a lot of time to read through them; so I skim over the newsletter titles and see if anything catches my eye. Well today one did: “Survey Says… REALTORS Suck”. Wow! I certainly clicked on that one.

The first thing that struck me was that this is a great example of an attention grabbing blog title. It will get your readers to click and read. It is controversial, and let’s face it, people love controversy. As a former real estate agent and the daughter and sibling of two REALTORS I couldn’t resist reading on.

I found the article interesting. I think it is a good reminder to ANY agent, new, old or otherwise, about what your consumer is looking for and what is important to them.  A professional in any field should always be keeping up on the needs of their clients.

Two of the most interesting points for me where:

1. That the most important thing to the consumer is lowest commission and knowledge is the least. My reaction to that was, “No wonder you think REALTORS suck.” In my experience the lower the commission, the less attention paid to the client.

Maybe that’s not true in all cases, but I have a feeling it doesn’t help! So how does the average REALTOR put this information to use? Should they all be slashing their commissions?  Well it turns out that 95% of consumers are still using Agents. Even though the consumer feels they can get just as much knowledge by doing their own legwork, they are still relaying on real estate professionals when all is said and done.

I don’t think this is a free pass and should be counted on, especially in this market. I think it’s important to be the best at what you do and the most knowledgeable about technology, your area, the state of the market, etc. Those are the agents that will get the business and keep it.

2. The example photos Jeff Corbett uses, got me giggling. He could not be more dead on with this point. If all you can fit in the bathroom shot is the toilet, leave it off the listing! Nobody needs to see the toilet. Okay, so the owner did a great job redoing the bathroom, but it is too small to photograph. How about taking close-up shots of some of the details? BUT, please spare us the toilet shot.

The other one that always gets me is the tiny bedroom, that just shows the bed or maybe a corner of the bed and a window. In those cases, how about a video of the property? We can help guide you through this process and you’ll be better off for it!

Just to hammer the point home, here are a few examples of photos you should skip!

Are they selling the bed or the house?

Ahh the lovely toilet… So homey!

Overall its a great article so give it a read! “Survey Says… Realtors Suck!” By Jeff Corbett, Active Rain Staff Writer. You’ll probably find one or two take aways.

Real Estate Blogging Success Story

When talking to clients, USM consistently recommends starting an on-site blog to help boost their website’s performance. At their most basic level, on-site Blogs are very beneficial to a lead generating website on two distinct fronts:

• On the human side of things blogs, offer a way for a business to show their clientele a more personal side with minimal time commitment. When writing copy for a business website, the author needs to think about maintaining professional voice and assuring that the piece that they are writing is consistent with the subject of the page they are posting it. The beauty of a blog is that by their very nature people expect blogs to be more informal and cover a variety of subjects. On a blog you can have two posts one after the other about completely opposite subjects and it is completely acceptable.
• As with everything on the Internet, you are writing for two audiences: people and search engines. There is lots of fancy language involved in Search Engine Optimization, but the keystone of SEO is “the keyword”. If, as you blog, you do so with an eye to your site’s primary keywords, you can turn your blog into a treasure trove of unique, keyword-rich content for search engines. The SEO value of blogs does not stop there, however. Because of the nature of blog software, every time you write a post, the software notifies Google that it has new content and the blog is re-indexed. The more frequently the site is indexed the better your placement in Google will be.

These are pretty standard, as long as you blog frequently on you own domain you will reap these benefits. Quality of writing and pertinence of subject also can provide their own benefits. Take for example our client, Brad Dinsmore, a Southern New Hampshire Realtor. Brad had us build him an on-site blog a few months ago and started blogging about subjects effecting his market area in and around Windham, NH. He was doing a great job, titling his posts with keyword rich language, blogging frequently and linking to the rest of his site. Because of this, he was receiving the benefits listed in the bullet points above. Because of the quality and originality of his posts, a reporter from a local paper called the Eagle Tribune came into his office last week with a copy of one of his blog posts titled Southern NH Home Sales: 1st Quarter 2009 the reporter wanted to write a feature article for the Sunday Edition based on Brad’s post. The end result of this was that on the front page of the Sunday edition of the Eagle Tribune were two large color photos of one of his office’s agents Debbie St Jean and two, first time-home buyers as part of an article entitled First-time buyers a ray of sunshine in dismal N.H. housing market. This is publicity that you cannot buy and a perfect example that when you put your expertise out there you will reap the benefits. If you know your market better than anyone else then let people know. Add content to your site and blog regularly. You may not get a featured article out of it but you will start to gain the recognition that you deserve.

Internet Marketing Basics: Time-sensitive blog topics

Sometimes news breaks that is very interesting to your target audience (usually something that has an impact on their wallet). When the news breaks, there may be a lot of stories and reports about the topic in general but often there is very little useful reporting on how that bit of news effects your local market or how people can make the best use of the information.

Adding local context and use to a time-sensitive news event is different from writing about a seasonal or recurring event (4th of July Fireworks, for example, happen every year). With a time-sensitive news event you want to publish quickly and get right to the point with your useful, localized tidbits; all the big news brands will handle the general context for you.

What makes for a good time-sensitive blog topic?

Writing a post about a time-sensitive topic means you have to stop what you’re doing, understand the issue and then figure out how your audience can use the information about that topic. Since it isn’t a recurring event, the post may have limited long-term value. So you want to pick the right time-sensitive topics to blog about. Here are some characteristics to look for:

• There’s something in the topic that has a direct impact on the lives of your audience
• Other news outlets are providing the general overview information (so you can focus on how your audience can use the information)
• You can afford to take the time to write your post before the news cools down

Once you have your topic, pound away on the keyboard and get your post out there.

An Example: February 2009 Stimulus Package

As I write this blog post, there’s a new stimulus package going through Congress. This stimulus package will likely have some impact on housing markets across the nation. If you are marketing real estate, I bet there’s something in that bill that will be of interest to your audience. Here is the search data from Google Insights about the stimulus bill:

Looks like a rising trend, something you can perhaps use for your internet marketing.

Since stimulus bill is a national topic other news organizations are doing the heavy lifting for explaining what’s happening:

• Michigan Business Review is rehashing an AP story
• Forbes is running Reuters’ story on Obama’s support of the bill
• The New York Times is discussing how the bill got smaller before passing

There’s probably more, those are just the ones that I found at 3pm on the day the news is breaking. Somewhere in that bill is likely some information that real estate agents could find that might be helpful for home buyers or home sellers.

If you can find that information and, ideally, put it together with actionable local resources for readers, then you’d have a blog post to help insert your name and brand into the national conversation about real estate and the stimulus bill.

So go write your post and be sure to do the following:

1. Insert local context wherever possible
2. Include some step-by-step ways to make use of the information wherever possible
3. Get the post live as quickly as possible

Guess which post I wrote, in order to capitalize on the current time-sensitive topic of the housing stimulus?

Internet Marketing Basics: RSS Feeds

You’ve probably seen the little orange icons and “subscribe to my feed” buttons on sites you’ve visited (you can see some over to the left of this blog post, in fact). You might even have read articles where people argue about things like RSS and Atom and so on. Maybe you’ve heard of things like Google Reader. This is an article written to help you start using RSS feeds to help your online marketing efforts. Read more

Blog Year in Review: 2008

So I’ve finally had some time to review some of the analytics of this blog from last year. I figured that sharing what I’m reviewing might help some of you think about your own blogging efforts. And I’m also hopeful that I’ll get some suggestions on improvements from all of you. So here’s a year in review for Real Estate Internet Marketing by Union Street Media.

Business Blogging in Context

I started writing in this blog consistently around February of last year. I’d just come back from my first Inman Connect and figured I had some perspectives of value to share. When I’m blogging I’m getting paid, so it’s important for me to be able to articulate the business objectives for blogging to the guys that sign the paycheck. Here’s what they are: Read more

Other readings: Social Media Marketing Edition

When I first started writing on the Real Estate Internet Marketing Blog I wrote a weekly review roundup post every Friday. I’m going to revise this practice for a couple (of selfish) reasons: Read more

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