Internet marketing for real estate: a practical tactical blog

Union Street Media Client Testimonial Video

One of the most rewarding aspects of working at Union Street Media is the clients’ appreciation of the work we do. When a client’s website performance increases, it is equally as rewarding to us as it is to them.

Recently we’ve compiled a video that highlights a few good words that some of our clients had to say about their experience with Union Street Media.

Client Testimonials for Union Street Media produced by Union Street Media

WellcomeMat is an excellent networking tool for realtors to share their listings, land, and other virtual tours. Video is an excellent way to engage customers and really showcase what you have available. If you’re a realtor, or simply a web surfer who likes awesome videos, you should check out WellcomeMat and sign up. This way you can browse and rate all of your favorite videos.

After you’ve signed up, check out all of Union Street Media’s videos and rate your favorites!

Video is the New Photo – WellcomeMat Video App

Wellcomemat real estate video appI’ve been a fan of WellcomeMat for a while now for it’s effortless ease of use, attractive interface and the fact it’s a dedicated real estate platform for video. The latest offering from them is an iPhone app that allows you to post  geo-coded real estate videos to WellcomeMat, Twitter, Facebook, Posterous and YouTube for FREE.

The news was rolled out by their founder here and you can learn more about what WellcomeMat does here and even see a few of our in house offerings on our Union Street Media channel.

We would be interested to hear from anyone that has used this application and their thoughts on its effectiveness, however  the app is currently usable only on the iPhone 3G.

Changing Media Landscape

I had an interesting phone call from a longtime client yesterday who decided to stop advertising in his local print real estate monthly for the next four months and will instead be engaging our report, recommend, revise process.  “RRR” helps our clients improve the search engine placement of their web site and generate more leads from the web.  This client understands the shifting media landscape and I was pleased to see him make his marketing investments accordingly.

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The upcoming Media Convergence Conference in New York City, put on by The Economist, launched a video called Shift Happens, that helps put these changes in context.  They posted a fascinating video about the event here:

My favorite statistic: The average American teen sends 2272 text messages a month.

With numbers like that, and the often quoted 2008 NAR study that shows 87% of home buyers use the internet when making a purchase, I wonder how much longer people will continue to disproportionately spend money offline?

Real Estate Videos Work for Brian Boardman, Burlington Vermont

Union Street Media presented at the Coldwell Banker Agent Real Estate Trends & Social Media Seminar on the 16th at the Ethan Allen Club in Burlington, Vermont. Our presentation focused on utilizing real estate videos.

The presentation went very well. We received a great deal of positive feedback from participants from all over the region. Our friend and client Brian Boardman, a REALTOR® here in Burlington, Vermont chimed in to talk  about how a particular listing video help him get one of his high-end properties under contract.  It was a fun, engaging conversation!

Please contact us if you attended the session and would like a copy of our notes (or if you couldn’t make it, and would like a copy of our notes).

Brian Boardman on why he uses Union Street Media

One of our favorite lines from Good to Great is “be interested, not interesting”… so please excuse this somewhat self-promotional blog post.  It’s not our style.  However, we’ve been cooking up some new videos here at Union Street Media and have one we feel compelled to share.  Brian Boardman, the Owner / Broker of Coldwell Banker Hickok & Boardman and a longtime Union Street Media client, talked a little bit about why he’s working with us and we got it on tape!

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Inspired by a few videos we saw on our semi-annual trip to the Inman News Real Estate Connect conference, we also produced a video biography of Brian to help introduce him to site visitors.  We launched a new site, www.agentsdrivinghydrids.com, to coincide with Brian’s effort to encourage REALTORS to drive hybrid vehicles this summer as well.  If you’re one of them, please let Brian know and he’ll link to your web site.

Real Estate Marketing Dollars for Print vs Web

Study into Real Estate Advertising

Disclaimer: we have a good friend that works at the Burlington Free Press and do believe there is a role for print in the real estate advertising model.

This blog article on real estate advertising in newspapers from a veteran media executive is a must read for REALTORS undecided about the ratio of print to web investment. The article states that 6 out of 10 real estate agents think newspaper advertising is useless. However, 80% still buy print ads often just to appease the sellers they are representing!  This is consistent with the anecdotal reports we’ve heard from our clients.

We feel that REALTOR are the expert in their field.  With their knowledge of the market and trends, they are best qualified to know how to market their properties and to whom.  If the high quality leads are coming from the web then this is the sort of quality control that needs to be measured and communicated to sellers.  One client of ours has recently started offering sellers $250 back at closing if he never has to run their house in a print ad.  Think that’s crazy?  Try pitching it as your next listing presentation.

Brian Boardman on real estate marketing

Brian Boardman, the broker and owner of Hickock & Boardman  and a longtime USM client, spoke to us recently about the growing trend of moving away from print to web to market properties.

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Adopting video at the right time

technology adoption lifecycle

Getting into the ‘early majority’ phase

In 1957 at Iowa State College Joe M. Bohlen and George M. Beal developed a simple analogy called the technology adoption lifecycle, which examined a way to look at when people adopt a new technology.

A more in depth explanation of this curve can be found here, but this is basically how it breaks down:

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The Value of Real Estate Video-Bios and Testimonials

_DSC00924Image by gamerscoreblog via Flickr

In a new era of ‘social’ media and more direct communication with buyers, it’s important to remember to be sociable without the appearances of a hard sell. Realtors are very much used to the meet-and-greet with prospective clients so a natural extension of this is to display these skills on the web.

When we here at Union Street Media talk to our Real Estate clients, we frequently hear that before the dominance of real estate websites they received many more direct calls from perspective clients. These days, they say, there are so many more barriers before that initial phone call happens. Many potential clients want to avoid the pressure of a face to face meeting and are more inclined to make contact via email and contact forms. In this sterile online environment, the opportunity for the broker to display his or her knowledge and personality is limited, thus reducing their direct impact on the buyer. In effect, there is so much more run-around before the broker and buyer actually meet and make a personal connection. This is where the video-bio comes in. If used correctly, the video bio can break down these communication barriers to get across the knowledge and personality that you just can’t achieve through email.

We are proud to present our own video bio for Brian Boardman here, which we produced in-house. Clearly comfortable in front of a camera, you get to see a more personable view of him and not just a slick advertisement.

What are the advantages to video bios?

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Video Testimonials: Simple, Inexpensive, Convincing

In Vermont, we have a great tradition called Town Meeting Day, where members of the community come together and vote on local issues.  Depicted in a famous Norman Rockwell image, Town Meeting Day is one of the unique things about Vermont that makes this a wonderful place to call home.  Here in Burlington, our 39,800 residents makes us the largest city in the state (calling it both a city and within Vermont are considered debatable points).  Since we’ve outgrown the high school gym for our Town Meeting day, Burlingtonians go to the polls.  Accordingly, this past March we held an election for Mayor.

Amongst the candidates that ran for office, I publicly supported a moderate independent candidate named Dan Smith.  Unfortunately, he didn’t win.  However, Dan did do some pretty cool stuff on the web much of which involved the use of video.  Using the new $229 HD Flip Mino Video camera, Dan’s staff videoed a number of local supporters, myself included, and uploaded the videos onto youtube.  They then embedded the videos in his site (which is still online, but may not be much longer).  This was pretty simple to do, easy to publish and unique with in the campaign.

So what does this have to do with selling real estate, promoting your company, product or service?  A lot.

I’m a believer that device consolidation will eventually lead to your computer (or iPhone) being the one tool you use to access all media, including television.   At this time, however, video still has a little bit of the “wow” factor still left in it online.  Imagine a new visitor coming to your site and hearing from your clients, on video, talking about how they benefited from working with you?  It would be unique, compelling and not that hard to do.  I’ve mentioned the idea to a number of our real estate clients of videoing a young couple just after they have purchased their first time home.  Hearing them describe how you helped them find, negotiate and close on their home would be compelling.  Unlike a video tour of a home, which I also recommend, a video testimonial has a long shelf life on your site.

We have a couple of clients who have been progressive with their use of video, such as Dan Cypress and Jessica Bridge at RE/MAX North Professionals.  Jessica, who also endorsed Dan Smith, is photogenic and Dan knows how to do a thing or two with iMovie.  However, you don’t have to be a rocket scientist to put together a great video about the Vermont Required Consumer Information Disclosure and post it on your site.  All it takes is a little initiative and a investment in a Flip Video Camera.

Please share links with us in the comment section below if you have posted cool videos on your site.

Why video is good for marketing real estate online.

Sony DCR PC100E Video Camera

Image by zcreem via Flickr

[Ed. note: The Real Estate Internet Marketing blog welcomes a new voice to the blog, our intern Tom Cull. We think you'll enjoy his perspective and experience working with video in this and other posts.]

Remember when “Video killed the Radio Star“? According to The Pew Internet & American Life Project, almost 15% of all web traffic comes from You Tube and other video-sharing platforms. Couple that with Google’s increasing ability to index video into top search results and using video becomes a key component.

Many small businesses are jumping on this bandwagon as people are becoming more accustomed and willing to watching video online as they are to read text, especially with advertising. Using platforms like YouTube also saves on storage and bandwidth costs with great distribution possibilities from social networking.

But a caveat, large or small it is important to follow some basic rules of online video to communicate your message effectively and not turn off the viewer: Read more

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